Privacy Policy

This Privacy Policy ("Policy") sets out how 92dodu ("we", "us", "our", "the Platform") collects, uses, stores, discloses and protects personal data submitted by or collected from users ("you", "your") who access the website at https://92dodu.cam and any associated services, pages or content.

92dodu is an English-language online sports betting and live casino information platform designed for Pakistani users and other permitted jurisdictions. As a data controller, we are committed to handling personal information in a lawful, fair and transparent manner consistent with applicable data protection principles.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this Policy, you should discontinue use of the Platform immediately. For any queries relating to this Policy, please refer to Section 15.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

92dodu collects Personal Data through various means depending on how you interact with the Platform. The categories of data we collect include:

3.1 Registration and Account Data

When you create an account, we collect:

• Full legal name;
• Date of birth (to verify the minimum age requirement of 18+);
• Email address;
• Contact telephone number;
• Residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar);
• Username and hashed password.

3.2 KYC and Identity Verification Data

To comply with anti-money laundering obligations and age verification requirements, we may collect:

• Copies of government-issued identity documents (e.g., CNIC, passport);
• Proof-of-address documents (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., screenshot of Easypaisa wallet, JazzCash number or bank account details);
• Biometric data where required by the verification process (processed by our KYC data processor, not stored by 92dodu directly).

3.3 Financial and Transaction Data

Where financial transactions are processed through the Platform, we may collect and retain records of deposit and withdrawal requests, payment method references (such as partial Easypaisa wallet numbers, JazzCash mobile numbers, Raast IDs, HBL, UBL, Meezan Bank or Bank Alfalah account references), transaction amounts in PKR and transaction status. Full payment credentials are not stored on 92dodu's servers.

3.4 Technical and Device Data

When you access the Platform, we automatically collect:

• IP address and approximate geolocation;
• Browser type and version;
• Device type, operating system and screen resolution;
• Referring URL and exit pages;
• Session duration and pages visited;
• Cookie identifiers (see Section 7).

3.5 Communications Data

When you contact our support team by email, live chat or any other channel, we retain records of the communication including the content of your message, the date and time, and any resolution outcome. This data is used for quality assurance, dispute resolution and regulatory compliance.

3.6 Responsible Gambling Data

Where you use responsible gambling tools — including deposit limits, loss limits, session time limits, reality checks or self-exclusion — we record these preferences and the dates on which they were set or modified. This data is processed for the purpose of player protection and compliance with responsible gambling obligations.

92dodu processes your Personal Data only where a valid legal basis exists. The applicable legal bases, and the processing activities they support, are as follows:

92dodu uses collected Personal Data for the following purposes:

5.1 Account Management

To create, maintain and administer your account, verify your identity and age, process login authentication and manage your account preferences, deposit limits and self-exclusion settings.

5.2 Platform Operations

To operate the sports betting guides, casino content, odds commentary and educational resources on the Platform; to facilitate deposit and withdrawal requests through referenced payment methods; and to respond to support queries from users across Pakistan and permitted jurisdictions.

5.3 Legal and Regulatory Compliance

To comply with anti-money laundering legislation, age verification obligations, fraud detection requirements and any lawful requests from governmental or regulatory authorities. Personal Data retained for compliance purposes is held for no longer than required by the applicable regulatory obligation.

5.4 Security and Fraud Prevention

To monitor for unusual account activity, detect and investigate fraud or bonus abuse, enforce our Terms & Conditions, protect the security and integrity of the Platform, and verify that users are not accessing the Platform from prohibited jurisdictions.

5.5 Responsible Gambling

To process and enforce deposit limits, loss limits, session reminders, reality checks and self-exclusion requests. Where a self-exclusion is in place, we will suppress marketing communications and restrict account access accordingly.

5.6 Marketing Communications

Where you have provided explicit consent, we may send you promotional communications about bonuses, new platform features, cricket betting guides and relevant offers. You may withdraw consent to marketing at any time by updating your account notification preferences or contacting our support team.

5.7 Analytics and Product Improvement

Aggregated, anonymised device and usage data is used to analyse Platform performance, identify content gaps, improve page load speed and develop features responsive to user needs. Individual users are not identifiable from analytics outputs.

92dodu does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We may share Personal Data only in the following limited circumstances:

6.1 Service Providers (Data Processors)

We engage third-party Data Processors to support Platform operations, including KYC verification providers, analytics platforms, cloud hosting providers, payment processing infrastructure and customer support tools. All Data Processors operate under written data processing agreements and are contractually required to process data only as instructed by 92dodu and to implement appropriate security measures.

6.2 Regulatory and Law Enforcement Authorities

We may disclose Personal Data to governmental, regulatory or law enforcement bodies where required by applicable law, court order or legitimate regulatory request. Where permitted, we will notify the affected user of such a disclosure.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets involving 92dodu, Personal Data held by the Platform may be transferred to the acquiring entity as part of that transaction. Users will be notified of any material change in data controller identity.

6.4 Fraud Prevention and Security

We may share data with fraud detection and prevention services where we reasonably suspect fraudulent activity, money laundering, bonus abuse or other violations of our Terms & Conditions or applicable law.

92dodu uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a webpage. Cookies do not contain executable code and cannot install software or access personal files on your device.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You may manage or disable cookies at any time through your browser settings. Most modern browsers allow you to view, block or delete cookies via the settings or preferences menu. Disabling essential cookies will impair Platform functionality. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation.

92dodu retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations and to resolve disputes. Our standard retention periods are:

• Active Account Data: Retained for the duration of the account relationship plus a minimum of five (5) years following account closure, to comply with AML record-keeping obligations;
• KYC Documentation: Retained for a minimum of five (5) years from the date of collection, as required by applicable AML and identity verification regulations;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction;
• Support Communications: Retained for three (3) years from the date of the last communication;
• Marketing Consent Records: Retained until consent is withdrawn plus three (3) years, to demonstrate the lawfulness of prior marketing activity;
• Analytics Data: Anonymised and aggregated — retained indefinitely as it cannot be used to identify individual users;
• Self-Exclusion Records: Retained for the duration of the self-exclusion period plus seven (7) years, to prevent re-registration in breach of exclusion terms.

On expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data disposal procedures.

92dodu implements industry-standard technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration, accidental loss or destruction. These measures include:

• HTTPS/TLS Encryption: All data transmitted between your browser and the Platform is encrypted in transit using TLS (Transport Layer Security);
• Password Hashing: Account passwords are stored using a one-way cryptographic hash function — they are never stored in plain text;
• Access Controls: Personal Data is accessible only to authorised personnel on a strict need-to-know basis, enforced through role-based access controls;
• Two-Factor Authentication: 2FA is available for user accounts and is enforced for internal administrative access;
• Regular Security Audits: Platform infrastructure and application security are reviewed periodically to identify and remediate vulnerabilities;
• Incident Response: A documented data breach response procedure is in place. Affected users will be notified of any breach that poses a high risk to their rights within the timeframes required by applicable law.

92dodu may transfer Personal Data to countries outside of Pakistan for processing by Data Processors, cloud hosting providers or technical service partners. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your Personal Data at a standard equivalent to that applied within the Platform's primary operating jurisdiction.

Safeguards for international transfers may include contractual clauses in data processing agreements, adherence to cross-border data transfer frameworks recognised by applicable data protection law, or transfer to jurisdictions that maintain an adequate level of data protection as assessed by relevant authorities.

If you have questions about specific international transfers of your Personal Data, please contact us using the details in Section 15.

Subject to applicable data protection law and the legal bases on which we process your data, you have the following rights with respect to your Personal Data held by 92dodu:

To exercise any of the above rights, please submit a written request to our support team using the contact details in Section 15. We will verify your identity before processing any data access, rectification or deletion request. We will respond within the timescales required by applicable data protection law, and no later than thirty (30) days from receipt of a verified request.

The 92dodu Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator or licence jurisdiction applicable to the user. We do not knowingly collect Personal Data from individuals under the applicable minimum age.

Age verification is conducted as part of the account registration and KYC process. Where we discover that an account has been created by a person below the minimum age threshold, that account will be suspended immediately, any associated activity will be reviewed, and relevant Personal Data will be processed only to the extent required to comply with legal obligations before being securely deleted.

The Platform may contain references to, or informational descriptions of, third-party services including licensed gambling operators, payment service providers (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) and responsible gambling resources. These references are provided for educational and informational context only.

92dodu is not responsible for the privacy practices, data handling policies or security standards of any third-party service. This Privacy Policy applies solely to data collected and processed by 92dodu on the Platform. We strongly recommend reviewing the privacy policies of any third-party services you choose to engage with.

Payment provider names referenced on this Platform are cited for informational purposes only and do not imply those providers' endorsement of gambling activity or their affiliation with 92dodu.

92dodu reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements or Platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes — particularly those that significantly affect how we use your Personal Data or affect your rights — we will provide additional notice via a prominent banner on the Platform or, where appropriate, by email to registered users at the address on their account.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the changes, you must stop using the Platform and may request account closure in accordance with our Terms & Conditions.

For all data protection and privacy-related enquiries — including subject access requests, rectification requests, erasure requests, consent withdrawal, marketing opt-out or general privacy questions — please contact the 92dodu data team using the details below: